Ordered a white magnetic glass whiteboard for my home office. Board was delivered within 4 days of the order and was a good match for my needs and better value than some other *** were offering. Fixings (raw plugs and screws) are good for a solid brick wall. alignment is tricky and you need to get this almost perfect (you can get a millimeter or two adjustment by knocking the fixing with a hammer to align but not much - take your time! The 150 x 120 board I bought has 4 fixing points which means the board has a little flex in the middle but it doesn't feel fragile at all or problematic to write / draw on. The board is quite heavy and requires at least two strong people people to install.
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Steps for returning
How to return your order?
If your ordered product(s) do not live up to your expectations, you can return them to us. As soon as we've received and processed them in our warehouse, you'll receive a full refund of your purchase.
It is allowed to return your product when:
You are within the 14-day right of withdrawal period
The product is unused/intact
The product is not missing any parts
Please contact us before returning your order to us, so we can advise you how to organize your return.
Packaging of your return
We strongly recommend you to send the product(s) back to us in the original packaging This packaging is designed to protect your products as good as possible during transport and will be of great help when sending it back to us.
Shipping your return
If you choose to return your order, return shipping costs are for the buying party. Shipping costs vary greatly, depending on the carrier you're using and the size, weight and type of products you're sending. For most types of packages, costs will not exceed € 40,- and will mostly be much lower. If you're not capable yourself of sending your order back to us, please contact our sales department. We're happy to help you organize a return transport at our lowest transport rate.
Return address
SAM International B.V.
Central Warehouse
Attn: Returns
Ohmweg 2
4104 BM, Culemborg
The Netherlands
Processing your return
In order for us to process your return as quickly as possible, we kindly request you to fill in this returns form. This allows us to immediately identify your return as soon as it has arrived in our warehouse. The faster we process it, the faster you will receive your refund. You are not obliged to indicate why you returned your product.
Refund of your order
The total value of your products will be refunded, including your shipping costs.
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